An efficient shipping strategy builds a loyal customer base. It’s a fact that Convey can back with numbers. In a 2018 study, the delivery experience management software provider found that 98.1% of 1,500 consumers believe that delivery actually boosts brand loyalty. Besides cost, it is evident that delivery speed is … Read more
What is Distributed Inventory? Distributed Inventory is an eCommerce fulfillment strategy that involves outsourcing to a single 3PL provider with multiple distribution centers. When a customer places an order online, the seller’s 3PL partner taps its warehouse that has the closest proximity to the buyer to handle product delivery. Partnering … Read more
Reading time: 3 min 15 secs Your -commerce business success will depend on how well you’re able to handle all of the responsibilities involved. A lot will be required, from manufacturing or sourcing your products to effective branding and marketing, shipping and logistics, customer service, and more. There’s a lot … Read more
When it comes to eCommerce shipping, the terms “fulfillment center” and “warehouse” are often interchanged and assumed to be the same. While both do share similarities, when broken down to specifics, they have their differences in terms of use cases, services, and operations. How Does a Fulfillment Center Differ from … Read more
Reading time: 2 min 50s Benefits and Risks of an Omnichannel Strategy Customer expectations are rising faster than ever, buoyed in part by the rise of e-commerce. Businesses, on the other hand, have to rise to the occasion to create delightful and consistent shopping experiences. One way to do this … Read more
What is Order Fulfillment? Order Fulfillment covers the complete eCommerce process from making a sale to getting the orders delivered to the customer. While it can also be used to describe self-fulfillment (or doing everything in-house, from storage and packing to shipping), it is more commonly associated with online merchants … Read more
Running a successful business requires having a well thought out logistics and supply chain strategy — from sourcing materials to fulfilling orders. But even with all the resources readily available to reduce logistics costs and increase revenue, getting products shipped and delivered at the right time and in their best … Read more
Regardless of the scale, managing a retail company involves operating on a tight budget. From product development, marketing, and branding to staffing and human resources, all arms of the operation should be cost-efficient to ensure that profit margins remain healthy. Unfortunately, especially for eCommerce operators, the costs of logistics can … Read more
Reading time: 2 min 15 secThis article was updated on Sept 2020. The Difference Between DHL eCommerce and DHL Express DHL has been a household name in the world of logistics since its foundation back 1969. Decades later and the company remains to be one of the world’s trusted couriers, … Read more
In today’s competitive eCommerce landscape, it is no longer enough to have a right, marketable product. An excellent online consumer experience entails more than buying a product. More than the quality of the item, the order fulfillment process determines client satisfaction. Delivery times, be it worldwide or Southeast Asia shipping, … Read more
Whenever you purchase goods from a manufacturer or supplier, you are presented with two options: CIF (Cost, Insurance, and Freight) or FOB (Free on Board). Both CIF and FOB are contracts specifying whether the buyer or the seller is responsible for the purchased goods during transit. Here’s a brief explanation … Read more
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