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The Importance of Shipment Tracking in Customer Experience

importance-of-shipment-tracking

Offering quality products is essential in eCommerce. However, the last few years saw a shift in customer priorities. Consumers nowadays heavily consider their overall experience purchasing from a brand more than the product or service itself. Eighty-six percent (86%) of consumers are willing to pay more for an item from … Read more

Shipping Insurance: Do You Need It?

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Shipping goods around the globe has its inherent risks. Between losing parcels due to theft, unforeseen incidents, and damaged packages, shipping issues can be expensive for most eCommerce retailers. Aside from the cost of replacing the goods and making up for the delays, damaged freight can considerably impact customer satisfaction … Read more

The 2021 Guide to Getting Import License in China

how-to-get-import-license-in-china

China has been the world’s top exporter for over a decade. In 2013, the Asian powerhouse became the world’s largest trading nation – finally usurping the United States that held the position for years. While China is the world’s no.1 marketplace, importing goods is as lucrative as exporting Chinese manufactured … Read more

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