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Free On Board Origin vs. Free On Board Destination

what-is-free-on-board

Dealing with international shipping can get complicated. Different jurisdictions require various documents and permits. Likewise, there are multiple guidelines for multiple types of shipments. International shipping concepts, for the most part, aren’t difficult to master. However, it is the permutations that can get tricky. Importers and exporters need to have … Read more

5 Ways to Avoid Damaged Freight

avoid-damaged-freight

If you’re a retailer, dealing with damaged goods is an inevitable part of the business. There are plenty of things that can go wrong in the supply chain, and most of these circumstances are beyond the control of companies. Simply put, damaged freight is a major pain point for most … Read more

7 Last-Mile Delivery Challenges and How to Overcome Them

last-mile-delivery-challenges

eCommerce has eased the retail process, but it has also intensified the demands of consumers who want quick and free shipping. Today, consumers choose brands that meet their expectations. The key to keeping up with the competition and satisfying customers lies in improving the last-mile delivery process. This final step … Read more

What is Last-Mile Delivery and Why Should You Care About It?

last-mile-delivery

An efficient order fulfillment process is essential to a  successful online retail business. However, the last few years saw a rapid shift in consumer behavior. With big eCommerce companies offering free, next-day shipping, customers have become more demanding when it comes to delivery and shipping times. Independent retailers needed to … Read more

5 Shipping Strategies to Improve Customer Experience

shipping-strategies

The last few years saw the boom of the eCommerce industry. The advent of online shopping shifted consumer behaviors drastically – more so now during the global pandemic. This year, more than 2.14 billion people worldwide will buy goods and services online, a 29% increase from 1.66 billion people that … Read more

Inbound vs Outbound Logistics: Knowing the Differences

inbound-vs-outbound-logistics

Logistics management is fundamental to the success of an eCommerce company. It’s a critical component to fast and smooth deliveries, and customers already expect this with online shopping.  One issue can affect customer loyalty to a brand. It’s so important that U.S. companies spent $1.63 trillion on logistics in 2019. … Read more

Success Story: How Curae Lens Overcame Southeast Asia Shipping Challenges with ZhenHub

cuare-lens-southeast-asia-shipping

In today’s competitive eCommerce landscape, it is no longer enough to have a right, marketable product. An excellent online consumer experience entails more than buying a product. More than the quality of the item, the order fulfillment process determines client satisfaction. Delivery times, be it worldwide or Southeast Asia shipping, … Read more

ASEAN eCommerce: Local versus Cross-Border Fulfillment

cross-border-fulfillment

Over the last few years, Southeast Asia grew to become a major player in the eCommerce market. With four million new internet users going online each month, the region’s eCommerce expansion rate is undeniably rapid. In a Statista report, this market will generate more than $172 billion in eCommerce revenues … Read more

How to Measure and Reduce the Order Fulfillment Cycle Time

order-fulfillment-cycle-time

The efficiency of a retailer’s order fulfillment process plays a vital role in customer satisfaction and loyalty. The order fulfillment process, which includes inventory, storage, organization, and shipping products, sets an efficient operation apart from those in the middle of the road. When it comes to this crucial eCommerce process, … Read more

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