In the simplest terms, logistics is delivering goods to end users. Most business owners and customers have this as their textbook definition of logistics. However, returning goods, which means returning them from end users to the producer or warehouse, is also a crucial component of effective logistics. Companies can recover … Read more
In the business world, “eco-friendly” has become a buzzword and, in some cases, a fad. Going green was something that only specialized or progressive businesses would advocate for. These days, however, using sustainable methods is no longer optional. It is now quickly becoming the norm due to changing customer behavior. … Read more
One of the most crucial—yet challenging—aspects of managing an eCommerce business is shipping. Most online merchants focus on the expenses and potential challenges of shipping their clients’ purchases. But, ensuring that the proper documentation accompanies all customer orders is equally essential. Failing to provide the appropriate shipping documents can lead … Read more
Modern logistics deeply depends on digital tools and communication infrastructure to increase productivity and optimize processes. These technologies allow online merchants to easily monitor shipments, interact with customers and partners, and obtain crucial sales data. However, this reliance on technology makes systems more susceptible to cyberattacks. These can have detrimental … Read more
Black Friday is famously known as the “Biggest Shopping Day of the Year.” Originally observed on the day after Thanksgiving in the US, it is now “celebrated” worldwide. There’s also Cyber Monday, which we will get to later. These “global” holidays are one of the most important shopping days, and … Read more
Over the past few years, the Malaysian eCommerce market has undergone a remarkable transformation. With an estimated GDP of 10.19 billion USD in 2023, it is one of the fastest-rising economies in Southeast Asia. This exponential growth can be attributed to the nation’s high number of active internet and social … Read more
Japan is home to some of the world’s most unique products, from food to electronics and even handicrafts. Consumers love to buy Japanese products, but shipping from the country can be complex and challenging. This fact is especially true for merchants who want to reach international customers. There are many … Read more
Restaurants need their ingredients fresh to serve delicious dishes. Vaccines have to be chilled for them to work effectively. Nobody wants to receive a bouquet of wilted flowers. These items, from food, vaccinations, fresh flowers, and more, have one thing in common. They must be transported chilled to reach you … Read more
Delivery is essential to any eCommerce operation. Transporting items from a warehouse or fulfillment center to retail requires middle-mile transportation. It is the focal point of the delivery process, as its name implies. The other delivery segments are the first mile (transport from the manufacturer to the warehouse) and the … Read more
Opening a long-awaited delivery and discovering your order is broken or damaged is one of the worst customer experiences. It’s one of the risks involved in online shopping, and it’s a situation both buyers and sellers would like to avoid. Although some things are beyond our control, you’ll need to … Read more
Expanding your eCommerce operations into Thailand opens up many exciting business opportunities. In 2021, Thailand’s eCommerce generated $8.5 billion in revenues. Every year, eCommerce in Thailand grows, and new businesses are forming. Statista projects the local eCommerce market value to be $20.90bn by the end of 2023. Online platforms are … Read more
There are billions of consumers worldwide, providing an excellent opportunity to expand your firm. But in cross-border transactions, consumers’ top two concerns were exorbitant shipping costs (51%) and long delivery times (47%). Interestingly, these are two of the customers’ top three arguments for abandoning their carts. There are several factors … Read more
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