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Trust Center for Zhenhub

Welcome to
Zhenhub’s Trust Center |

At Zhenhub Technologies Limited, we prioritize the security, privacy, and reliability of our e-commerce fulfillment, shipping, and technology solutions. Our Trust Center provides transparency into our practices, from ISO 27001-certified security to 99.5% system uptime. Explore our commitments to keeping your business and customers safe. 

To effectively address e-commerce fulfillment, shipping, and system development, Zhenhub's Trust Center should encompass the following sections:

1. Security At Zhenhub, we protect your data with end-to-end encryption and conduct quarterly security audits to ensure robust protection:

🞗 Data encryption - AES-256 for data at rest and TLS 1.3 for data in transit.
🞗 Regular penetration testing and vulnerability assessments.
🞗 Secure APIs for system integrations.

2. Compliance Zhenhub is ISO 27001 certified ensuring your data is handled with the highest standards.

🞗 ISO 27001 (Information Security Management).

3. Privacy Our privacy policy ensures transparency in how we collect and process data, with strict controls to protect your customers’ information. We implement Data Management Practices:

🞗 Data collection policies.
🞗 Consent management for e-commerce customers.
🞗 Data retention and deletion processes.

4. Reliability and Uptime Our cloud-based platform guarantees 99.5% uptime, backed by redundant servers across multiple regions.

🞗 99.5% uptime guarantees for proprietary systems.
🞗 Use reliable AWS cloud
🞗 Disaster recovery and business continuity plans.

5. System Development Transparency Our in-house development follows OWASP guidelines, with regular code reviews to ensure secure and reliable software. We implement In-House Development Practices:

🞗 Secure Software Development Life Cycle (SDLC) practices.
🞗 Code audits and quality assurance processes.

6. Customer Support and Incident Response Our dedicated support team is available 24/7, with a 15-minute response time for critical issues.

🞗 Transparent incident reporting and resolution timelines.

7. Contact Information For trust-related inquiries, please reach out to us at: hello@zhenhub.com.

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