Everything You Need to Know About ePacket Shipping (Updated 2020)

Everything You Need to Know About ePacket Shipping

For the vast majority of ecommerce businesses, China has been central stage when it comes to sourcing. And for those adopting a dropship model, the word on everyone’s mind is “ePacket.”

What is ePacket Shipping?

ePacket (or EUB) is an affordable postal shipping service for light packages offered by third-party logistics providers (or 3PLs) in China and Hong Kong.

Before this, the only affordable eCommerce shipping option for consumer products was China EMS (Express Mail Service). Sourcing consumer products and shipping from China to US, therefore, meant a delivery time of one month at the very least. Any other faster shipping option was far too expensive, especially for cheaper consumer products, so ePacket became a great alternative for local merchants looking to reduce logistics costs.

Benefits of ePacket Shipping

To provide a faster and affordable shipping option from China and Hong Kong to the United States that is also trackable, the United States Postal Service (USPS) signed an agreement with eBay China and Hongkong Post in 2011 allowing packages from China and Hong Kong to receive USPS First Class Service, as well as delivery confirmation service.

Countries that Offer ePacket Shipping

Since that 2011 agreement, this particular shipping method has expanded to around 30 countries, including Australia and the United Kingdom. Here’s a complete list for your reference:

Australia France Italy Norway Sweden
Austria Germany Luxembourg Poland Switzerland
Belgium Hong Kong Malaysia Portugal Turkey
Canada Hungary Mexico Russia Ukraine
Denmark Ireland The Netherlands Saudi Arabia United Kingdom
Finland Israel New Zealand Singapore United States

Shipping Requirements

A.  Size Restriction


Max. Size

a+b+c <= 90cm,

Any 1 side <= 60cm

Max. Size

a <= 90CM

b x 2 <=104 cm

B.  Weight Restriction

Each package cannot exceed 2 kg (4.4 lbs) to qualify for ePacket delivery.

C. Value Restriction

The merchandise value of each package cannot exceed USD 400.


Lead time (the sum of all processing time, transit time and time spent as inventory) varies depending on the destination of the package and holidays.

In general, the lead time for ePacket is 7-10 business days.

During Peak Season (November to January) and other holidays with high volumes of ecommerce sales, the official lead time is extended to 10-14 business days. Since ePacket is a postal service, however, delays in delivery and tracking information updates are very common during these periods.


Head to 17track.net and simply input the relevant tracking number to find out where your package is.

ePacket Global Shipping Network

Ready to ship by ePacket?

We here at ZhenHub can get you started! Feel free to contact us through our web form or shoot us an email at enquiry@zhenhub.com for a quote.