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Most eCommerce retailers say that shipping plays a considerable role in customer acquisition, consumer loyalty, and purchase quantities. Research shows that over 70% of consumers expect fast and affordable delivery. Forty-four percent (44%) are willing to wait only two days for their packages, and 72% of online shoppers list free … Read more

Shipping is critical in any eCommerce operation. The main draw of eCommerce to consumers, after all, is the convenience of having products shipped directly to their doors. Nevertheless, online shoppers have become more demanding over the last few years. They expect shipping not only to be quick but also free. … Read more

Dealing with the intricacies of international shipping taxation can be intimidating, not just for new eCommerce operations but even for seasoned retailers. Different jurisdictions have a variety of tax requirements for import duties and export duties. They also need to deal with higher than usual freight rates which cut margins … Read more

The impact of eCommerce on trade and industry is undeniable. While it hasn’t taken over traditional retail, over 2.14 billion people worldwide will buy goods and services online this year. The drastic shifts in consumer trends, bolstered even further by the pandemic, have led international governing bodies to adapt to … Read more

Dealing with international shipping can get complicated. Different jurisdictions require various documents and permits. Likewise, there are multiple guidelines for multiple types of shipments. International shipping concepts, for the most part, aren’t difficult to master. However, it is the permutations that can get tricky. Importers and exporters need to have … Read more

If you’re a retailer, dealing with damaged goods is an inevitable part of the business. There are plenty of things that can go wrong in the supply chain, and most of these circumstances are beyond the control of companies. Simply put, damaged freight is a major pain point for most … Read more

eCommerce has eased the retail process, but it has also intensified the demands of consumers who want quick and free shipping. Today, consumers choose brands that meet their expectations. The key to keeping up with the competition and satisfying customers lies in improving the last-mile delivery process. This final step … Read more

An efficient order fulfillment process is essential to a  successful online retail business. However, the last few years saw a rapid shift in consumer behavior. With big eCommerce companies offering free, next-day shipping, customers have become more demanding when it comes to delivery and shipping times. Independent retailers needed to … Read more

eCommerce made the world of retail more accessible. Today, people worldwide have easy access to products that weren’t previously available to them. The eCommerce industry is poised to gain more traction in the next few years as internet penetration improves access in other regions of the world. To satisfy the … Read more

The last few years saw the boom of the eCommerce industry. The advent of online shopping shifted consumer behaviors drastically – more so now during the global pandemic. This year, more than 2.14 billion people worldwide will buy goods and services online, a 29% increase from 1.66 billion people that … Read more